A COUPLE who stopped in a parking lot for 15 seconds were threatened with bankruptcy, bad credit and debt collectors.
Paula Gundry stopped outside Sentinel House in Norwich to drop her husband Craig Knights off at work.
Footage captured by parking company National Parking Enforcement shows their car stopped for just 15 seconds.
The couple, from Sparham, Norfolk, later received letters from NPE threatening them with legal action if they refused to pay £100 within 14 days.
NPE claimed Ms Gundry pulled up in a no-parking zone, reports the Eastern Daily Press.
But after seeking legal advice, she refused to pay the upfront fee, saying the firm was simply trying to ‘create additional revenue’ in an ‘appalling’ way.
Ms Gundry told the newspaper: “We were barely off the road for 15 seconds so we weren’t blocking the entrance to the car park.
“They’re using it as an opportunity to create additional revenue, rather than controlling parking.
“Their approach has been appalling, saying it can affect you in all sorts of horrible ways.
Their approach was appalling, saying it can affect you in all sorts of horrible ways.
“They only produce these letters to try to terrify the public. I found that really unpleasant. »
Letters from lawyers and credit companies, acting on behalf of NPE, suggested that a “home debt collector” might be dispatched.
The couple were later threatened with legal action and a letter claimed it could affect their ability to get credit.
Another post suggested they could be declared bankrupt, have their belongings auctioned off and even have a court order taken against their wages.
However, the couple have not heard from NPS since April.
Letters the couple received said the company was following the International Parks Community Code of Practice.
They cited a 2015 Supreme Court case titled Parking Eve vs. Beavis.
The case heard that parking companies could charge people who violate parking conditions, but the charges must not be ‘extravagant or unreasonable’.
A new law to introduce stricter regulation of the private parking industry is expected to be introduced.
A spokesperson for NPE said: ‘If Ms Gundry feels she has been awarded the parking fee unfairly, she should send an appeal, as set out in the information she has received.’