PITTSBURGH, November 9, 2021 / PRNewswire / – FNB Corporation (NYSE: FNB) announced that it has integrated its eStore shopping tool into the FNB Direct mobile app as part of a series of innovative enhancements that build on clients’ ability to perform banking transactions digitally. Along with a significant upgrade to its mobile banking experience, including many new features, the company has expanded its range of online loan applications.
“Adding the eStore to our mobile app creates a fully digital bank, where customers can complete routine transactions, purchase products and services, and virtually schedule time with our bankers,” said Vincent J. Delie, Jr., Chairman of the Board, President and CEO of FNB Corporation and First National Bank. “We combine the latest industry technologies with personalized service so clients can access the tools, information and consultations they need, whether they are at an FNB branch or using an online or mobile device. . “
Online store improves FNB’s solution center concept
FNB has enhanced its proprietary solution centers with the transition to the eStore. Now available in the FNB Direct mobile app and at fnb-online.com, the online store will also be available at interactive kiosks at First National Bank branches in 2022. The online store allows customers to use the digital technology to perform a wide range of banking activities. , comprising:
- Shop for financial products and services with product filtering and comparison resources, including the Help Me Decide guided selection tool.
- Open deposit accounts and apply for consumer and small business loans online or on a mobile device. Customers can use the in-branch kiosk to send product selections to their email and continue shopping at home or at their convenience.
- Make an appointment with an FNB expert. For mortgage products, clients can even choose an FNB Mortgage representative to work with during the home buying process.
- Watching informational videos.
- Access FNB’s financial education resources.
To view a video on the eStore, visit the Clicks-to-Bricks page of the FNB website.
Improved mobile functionality
In addition to integrating the eStore, FNB has redesigned FNB Direct to be even more user-friendly. The upgraded app incorporates a new modern look, streamlined navigation, and direct access to features most likely to be used by customers, such as account balances, Zelle® payments, shopping tools and account opening and ETF contact details.
- Mobile access to the eStore.
- The credit center. Customers can easily view their credit score, reports and detailed information on the factors that affect their score. With alerts and tips to help improve their credit score over time, this powerful tool empowers clients to better understand and manage one of the key aspects of their financial health.
- Customer service chat. Customers can now exchange messages with an FNB customer service representative in a secure environment, without leaving the mobile app.
These additions build on FNB’s feature-rich mobile banking experience, which includes mobile deposit capabilities, and are part of a long list of updates that allow customers to do more of their banking at from their mobile device. Other new features include adding new online bill recipients, scheduling recurring and future transfers, importing contacts for Zelle® payments, and accessing electronic statements and payment history. Further improvements are on FNB’s roadmap for early 2022.
Additional loan applications online
FNB continues to expand the types of loans and other services consumers can apply for online, with apps now available for FNB credit cards, mortgage products, home equity lines of credit, home equity loans. and asset-based loans for small businesses. The Company will continue to integrate additional products and services into its digital platform over time.
FNB is moving towards its goal of providing a simplified and universal application to make it easier for consumers to access financial solutions, including credit. Since the launch of the Digital Mortgage Experience in May 2021, 61% of ETF mortgage applications have been submitted digitally, with almost 50% of those submitted outside of regular business hours, demonstrating a significant need for these online services.
In addition to contributing to a premium customer experience, FNB’s digital strategy is a lever for efficiency and overall performance. For more information on FNB’s online and mobile banking channels, visit the company’s website. First National Bank is an Equal Housing Lender, member of the FDIC.
About FNB Corporation
FNB Corporation (NYSE: FNB), headquartered at Pittsburgh, Pennsylvania, is a diversified financial services company operating in seven states and the District of Colombia. ETF market coverage spans several major metropolitan areas, including: Pittsburgh, Pennsylvania; Baltimore, Maryland; Cleveland, Ohio; Washington DC; and Charlotte, Raleigh, Durham and the Piedmont Triad (Winston-Salem, Greensboro and High point) in North Carolina. The Company has total assets of over $ 39 billion and more than 330 bank branches across Pennsylvania, Ohio, Maryland, West Virginia, North Carolina, Caroline from the south, Washington DC and Virginia.
FNB offers a full range of commercial banking, personal banking and wealth management solutions through its network of subsidiaries led by its largest subsidiary, First National Bank of Pennsylvania, founded in 1864. Commercial banking solutions include business banking, small business banking, investment real estate finance, government banking, business credit, capital markets and credit finance – lease. The Consumer Banking segment provides a full range of consumer banking products and services, including deposit products, mortgages, consumer loans, and a full range of mobile and online banking services. FNB’s wealth management services include asset management, private banking and insurance.
The common shares of FNB Corporation trade on the New York Stock Exchange under the symbol “FNB” and are included in the Standard & Poor’s MidCap 400 Index with the Global Industry Classification Standard (GICS) Regional Banks Sub-Industry Index. Clients, shareholders and investors can learn more about this regional financial institution by visiting the FNB Corporation website at www.fnbcorporation.com.
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SOURCE FNB Corporation